Hosting & Management
Making sure your website is protected, optimized, backed up and expertly cared for.
Once your website is live, protecting it from malware and hacks is just the beginning. Slow loading times, outdated tools, and unnoticed issues can hurt your rankings and frustrate visitors. With our Website Hosting & Security Plans, we proactively monitor and fix your site, provide monthly support, and ensure your website runs fast, smooth, and secure. We handle all the technical stress so you can focus on growing your business with confidence.
WE’RE IN YOUR CORNER MONTH TO MONTH!
As a client on one of our Essential or Premium Plans, we offer 30 minutes – 2 hours of support each month for ongoing website updates, additions or changes!
Additionally, all care plan clients get our reduced hourly rate!
THE RISK OF NOT HAVING YOUR SITE PROPERLY MAINTAINED
Here are just a few of the most common scenarios of unprotected sites:
Website Hack
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
SEO Implications
If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”
Poor Performance
If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.
Legitimacy
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.
No Backups
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
It’s All on You
By not having your website cared for monthly, everything we cover in our plan is on you and will cost you in tools, time and unneeded stress.
Hosting & Management Plans
Starter Hosting (support included) — $11.99/mo billed $143.88 Annually
✔ Fast, Secure Hosting
✔ SSL Certificate
✔ Daily Server Backups
✔ Daily Malware Scans
✔ Malware Removal (one-time)
✘ Support
✘ Discounts on Design Work
✘ Daily Off-Server Backup
✘ Performance Optimization
✘ Off-Site Monthly Backup
✘ Proactive Monitoring
✘ Uptime Monitoring
✘ Priority Support
✘ Plugin & Theme Updates
✘ SEO Tool
✘ Access to Tutorials
✘ Core WordPress Updates
✘ Fixes for Broken Updates
✘ Speed & Security Enhancement (add $60/yr)
✘ Broken Link Fixes
✘ Website Health Checks
✘ Premium Plugin Licenses
✘ Monthly Report
Essential Hosting & Management — $55/mo or $600/yr
✔ Fast, Secure Hosting
✔ SSL Certificate
✔ Daily Server Backups
✔ Daily Malware Scans
✔ Malware Removal (one-time)
✔ 30 min./mo support
✔ Daily Off-Server Backup
✔ Performance Optimization
✔ Off-Site Monthly Backup
✔ Proactive Monitoring
✔ Uptime Monitoring
✔ Priority Support
✔ Plugin & Theme Updates (monthly)
✔ SEO Tool
✔ Access to Tutorials
✔ Core WordPress Updates
✘ Fixes for Broken Updates
✘ Speed & Security Enhancement (add $60/yr)
✘ Broken Link Fixes
✘ Website Health Checks
✘ Premium Plugin Licenses
✘ Monthly Report
✔ Discounts on Design Work (10%)
Premium Hosting & Management — $125 or $1,350/yr
✔ Fastest, Secure Hosting
✔ SSL Certificate
✔ Daily Server Backups
✔ Daily Malware Scans
✔ Malware Removal (unlimited)
✔ 2 hrs./mo support
✔ Daily Off-Server Backup
✔ Performance Optimization
✔ Off-Site Monthly Backup
✔ Proactive Monitoring
✔ Uptime Monitoring
✔ Priority Support
✔ Plugin & Theme Updates (weekly)
✔ SEO Tool
✔ Access to Tutorials
✔ Core WordPress Updates
✔ Fixes for Broken Updates
✔ Speed & Security Enhancement
✔ Broken Link Fixes
✔ Website Health Checks
✔ Premium Plugin Licenses
(1 under $100/yr included)
✔ Monthly Report
✔ Discounts on Design Work (20%)
FAQ’s
Is there a set up fee?
If you are hosted with us there is no set up fee. If you are not hosted with us, you will need to see our Website Support options our portal. You must be a customer to recieve support.
Is there a cancelation fee?
No cancelation fee.
What if I don’t want a plan?
If you choose to forego our care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan. Also you will not recieve a discounted design rate.
When can I join?
You can join anytime. The only time you can’t join is if our website has a virus or malware. This will need to be cleaned up first.
What if I need more time than the plan allows?
You can add on a Website Support Plan in your portal. You must be a SunnValley customer to access this.
What if I pass on the plan and my site is hacked?
Your hosting includes malware scan and one clean up. We do not keep additional backups and will have to rely on a hosting backup which sometimes can not resolve the issue. Depending on how bad the issue is we outsource the clean up for a fee and we charge by the hour for managing the cleanup.
What if I have a plan and still get hacked?
This is highly unlikely since we are keeping everything updated for you. Your hosting includes malware scan and one clean up. If you subscribe to our management plan, we keep two extra clean backups, one in our portal, and once a month we do an offsite backup. We can restore an earlier version and add security measures such as changing user names and passwords. If you want additional security measures added we can do this at our hourly rate.
Do you take on other people’s hosting?
We will take on websites we didn’t build as long as they use the tools we’re familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets our requirements.
Does my monthly time roll over?
Sorry, you can not accumulate time. If you haven’t been using your time, we proactively go in and make changes to small things like the footer date, SEO, tagging, cleaning up hosting etc.
What is included in the monthly time.
Any and all assistance is considered support. Phone calls, emails, training, work requests, or anything that requires my time or response is billable. These plans cannot be used across multiple websites.
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