Why Our Clients Stay with Us—and Grow with Us
Did you know we have hidden perks? Most web designers talk about mobile-friendly design, SEO, and “tailored strategies.” But SunnValley offers far more than a checklist of expected features. This New Hampshire-based design agency delivers a proprietary system that we’ve created in the last 3 years, a curated stack of tools, and a dependable team, without the bloated price tag typical of large agencies. Businesses that partner with SunnValley don’t just get a website—they gain access to a refined process built to scale, support, and grow their brand over time.
A Proprietary System That Just Works
SunnValley doesn’t rely on off-the-shelf workflows or generic platforms. The agency has built its own proprietary system to simplify onboarding, training, collaboration, and support. This streamlined approach reduces confusion, minimizes delays, and ensures that each project moves forward with clarity and efficiency. From the first conversation to post-launch support, clients appreciate how easy and predictable the process feels—especially those who prefer to stay out of the tech weeds.
A Central Hub for All Communication
At the heart of this system is a secure, centralized client portal. This is where everything lives: project timelines, account information, work requests, training materials, and more. Clients can access analytics, view deadlines, watch tutorials, chat with the team, or submit support tickets—all in one place. There’s no hunting for email threads, no scattered files, and no confusion about what’s happening or when. It’s transparency and simplicity, built into every step.
A Hand-Selected Team and Proven Tools
The agency collaborates with a trusted team of subcontractors—an expert graphic designer, a skilled SEO writer, and a senior-level SEO strategist. These professionals aren’t random hires—they’re long-term collaborators chosen for their reliability, communication skills, and consistent performance. The same goes for the tools SunnValley uses. Every plugin, platform, and hosting provider has been vetted, tested, and integrated with intention. Nothing is added unless it works and enhances the process.
Premium Hosting That’s Actually Private
SunnValley’s hosting isn’t shared with hundreds of other websites like most mainstream providers. This matters—because private hosting leads to faster load times, stronger security, fewer conflicts, and more reliable performance. The hosting includes daily backups, malware scans, and SSL encryption, all managed by real humans who actually know the site and its goals. For businesses and organizations that can’t afford downtime or sluggish speeds, this is a hidden gem.
SEO and Security Baked In
Every site developed by SunnValley includes thoughtful SEO planning from the very beginning. This doesn’t mean just inserting keywords—it means structuring the site for speed, search engine readability, and long-term visibility. Analytics tools are also included to give clients insight into visitor behavior and performance. In addition, each site comes protected with built-in security tools that work quietly behind the scenes, safeguarding user data and business integrity without creating friction or confusion.
Fast Response, Real People
The agency responds to support requests within 24 working hours—often much sooner. Whether a client needs to publish an urgent update or just has a question, they’re not stuck waiting. There’s no faceless support queue, no long delays, and no ticket shuffling. SunnValley’s clients interact with real people who understand their business and goals. That kind of access and responsiveness is rare in the web design world, and it makes a lasting impression.
Built to Expand as You Grow
Each site is built with scalability in mind. SunnValley understands that many clients start with the basics but grow into more complex needs—like selling products online, adding staff directories, launching new locations, or hosting media galleries. Rather than requiring a full rebuild, the original site is designed to flex and evolve. This makes growth seamless and more cost-effective over time.
Local Stock and Regional Visibility
Businesses hosted with SunnValley gain free access to a curated library of original, local stock photography. These images reflect New Hampshire’s landscapes, seasons, and character, perfect for grounding a website in authenticity and visual appeal. In addition, every hosted client receives a free listing on the Great North Woods Region website, which SunnValley manages, and the chance to be featured across the agency’s social media channels throughout the year. That visibility adds value beyond the build.
Education and Training, When You Want It
Not every client wants to update their own website, but those who do are empowered to succeed. Every SunnValley website includes built-in tutorials, step-by-step videos, and written guides, all housed in the same client portal. This gives clients the flexibility to take control without guesswork. And for those who prefer to outsource changes, the team is always just a message away.
Connected to the Industry
SunnValley is actively involved in multiple national and international design communities and web development groups. This professional network gives the agency access to the latest tools, techniques, and insights. When new trends emerge—whether it’s accessibility, performance, or security—SunnValley is already exploring them and making thoughtful decisions about what to bring into the process. This ensures that clients benefit from a modern, evolving platform without needing to chase trends themselves.
A Partner That Grows With You
SunnValley isn’t a one-and-done agency. Clients return for redesigns, upgrades, and additional services because they trust the process and the people behind it. The agency offers a full-service experience—from hosting and strategy to design and training—at a cost-conscious level that works for small towns, nonprofits, local startups, and established businesses with under 300 people. It’s professional, flexible, and built with intention.