At Sunnvalley, we are committed to providing our clients with the best possible value for their investment. That’s why we use a value-based pricing model, which allows us to offer transparent and flexible pricing that is tailored to our client’s specific needs.
With value-based pricing, we start every new project with an estimate and a deposit to get started and then bill monthly at the end of each month for each project or phase. The deposit is applied toward the final bill, ensuring that our clients are only paying for the work that is being done.
Our value-based pricing model enables us to provide personalized pricing that is customized to the unique needs of our clients. We understand that every client’s needs are different, and we strive to provide a personalized experience that meets those needs. Value-based pricing during the build typically includes hosting, email, domain name, possible plugins, & design work.
Sunnvalley is a GoDaddy Pro user, benefiting from the industry’s leading hosting company. Their starting package includes everything a business owner needs to have a website online, such as 30 GB of storage and the capability to handle up to 25,000 visits per month. Sunnvalley’s website is secured with website backup protection that includes a 1-click restore feature and daily automatic malware scans. Additionally, every site is equipped with an SSL certificate that provides strong 2048-bit encryption to ensure secure transactions. It’s worth noting that the SSL certificate is included for free and valid for the life of the hosting plan. However, an annual plan purchase is required to take advantage of these features.
However, it’s important to note that some services are not included in our standard pricing. These services include but are not limited to support, maintenance, off-server backups, reporting, knowledge of any site viruses, crashes, downtime, failed renewals, support, training, SEO tools, core updates, plugin updates, priority service, and discounted hourly rates. It is the responsibility of the website owner to monitor the site, and request support and maintenance as needed.
But just because these services aren’t included in our standard pricing doesn’t mean we can’t provide them. We are always happy to accommodate our client’s needs whenever possible. We understand that some clients may require additional services, and we are committed to ensuring that they receive the support they need to achieve their goals. We strongly recommend our proactive hosting and maintenance plans that start at less than $2.00 a day to stay updated, and secure.
Value-based customers we bill by the hour for all work, training, support, and maintenance, and we bill annually for product renewals, including hosting, domains, email accounts, and plugins. Any and all work requested is billed by the hour, and you will receive the invoice in your email at the end of the month for that month’s work. For any product requested after we will require payment prior to setting this up.
Sunnvalley strives to provide exceptional customer service and support, and we are always available to answer any questions or concerns that our clients may have.
In conclusion, Sunnvalley’s value-based pricing model is designed to provide flexible and transparent pricing that is tailored to the specific needs of our clients. We are committed to providing exceptional customer service and support, and we are always available to accommodate our client’s needs whenever possible. Our goal is to ensure that our clients receive the best possible value for their investment, and we will continue to work hard to achieve this goal.