Photo: Columbia, NH - by Roxanne

Frequently Asked Questions and Answers

Q: What is Sunnvalley, and what services do they offer? A: Sunnvalley is a web design and development company and marketing agency that offers a range of services including web design, graphic design, commercial website hosting, and maintenance plans. They focus on creating and maintaining websites for their clients.

Q: What does Sunnvalley offer in terms of graphic design? A: Sunnvalley offers strategy graphic design services for branding, marketing materials, and digital assets. They can create logos, business cards, brochures, banners, and more to help clients establish a strong visual identity.

Q: How does Sunnvalley handle website hosting? A: Sunnvalley offers website hosting through a Pro account to ensure that your website is accessible on the Internet. They provide hosting services with high uptime, security, and performance, and manage hosting.

Q: What are the benefits of Sunnvalley’s website hosting & maintenance plans? A: Sunnvalley’s website hosting and maintenance plans help clients keep their websites up-to-date, secure, and functioning smoothly. These plans often include regular backups, updates to content and software, optimization, and security enhancements.

Q: Do I need technical knowledge to work with Sunnvalley for my website design and maintenance? A: No, you don’t need extensive technical knowledge to work with Sunnvalley. Websites come with built-in tutorials, and with our hosting and maintenance plans, you will have access to our library of tutorials.

Q: What is Sunnvalley’s ideal customer? A: Sunnvalley prefers to work with forward-thinking customers who believe in the power of branding and understand the importance of maintaining the upkeep of a website. Their ideal customer values the significance of a strong online presence and is willing to invest in creating and maintaining a compelling and effective website.

Q: How can I get in touch with Sunnvalley for more information or to request their services? A: To get in touch with Sunnvalley, you can visit their website at www.sunnvalley.com/contact where you can send us a message or set up meetings.

Q: Are there any examples of projects Sunnvalley has worked on that I can see? A: Yes, our portfolio & case studies show some of their previous work. This can give you a sense of their design and development capabilities.

Q: What makes Sunnvalley stand out from other web design and hosting companies? A: Sunnvalley is known for its personalized approach to web design and hosting. You will work directly with a designer. SunnValley works closely with clients to understand their unique requirements and deliver customized solutions. Additionally, their focus on maintenance plans ensures that websites remain secure and up-to-date.

Q: Who do we have for a team? A: Sunnvalley works with several talented subcontractors who are brought in as needed to ensure your project is completed on time and delivers the desired results. Our flexible and skilled team collaborates to provide comprehensive solutions tailored to your specific needs, whether it’s web design, branding, or marketing services.

Q: Does Sunnvalley offer e-commerce website development services? A: Yes, Sunnvalley can create e-commerce websites for businesses looking to sell products or services online. These websites often come with features such as product listings, shopping carts, and payment processing.

Q: Does Sunnvalley build real estate websites? A: Yes, Sunnvalley offers real estate website development services. They have partnered with an IDX (Internet Data Exchange) solution, and together, they can build custom websites specifically designed for realtors. These websites often include features tailored to the needs of the real estate industry, such as property listings and search functionality.

Q: Does Sunnvalley develop municipal websites and offer tutorials and training? A: Yes, Sunnvalley specializes in municipal website design. In addition to creating municipal websites, they also offer tutorials and training to assist municipalities in managing and maintaining their websites effectively. This comprehensive approach ensures that municipal clients have the tools and knowledge needed to make the most of their online presence.

Q: What kind of businesses or individuals can benefit from Sunnvalley’s services? A: Sunnvalley’s services are versatile and can benefit a wide range of clients, including small businesses, startups, non-profits, individuals, and larger organizations looking for web design, hosting, and maintenance solutions.

Q: Can I update my own website? A: Yes, Sunnvalley provides clients with the capability to update their own websites. They offer user-friendly content management systems and provide guidance to ensure that clients can make updates and changes without technical expertise.

Q: Do you offer training for website updates? A: Yes, Sunnvalley offers training to help clients manage and update their websites independently. They provide online tutorials, guidance, and helpdesk (coming soon) to our hosting and maintenance subscribers to assist clients in making the most of their website’s capabilities.

Q: What are the benefits of hosting and maintenance plans? A: Sunnvalley’s hosting and maintenance plans offer several advantages, including regular backups, software updates, security enhancements, and ongoing support. They help ensure that your website remains secure, up-to-date, and running smoothly. Find out more.

Q: How can I schedule an appointment with Sunnvalley? A: To schedule an appointment with Sunnvalley, you can contact them through their website at www.sunnvalley.com/contact or use the provided contact information for phone or email inquiries.

Q: Do you accept Requests for Proposals (RFPs)? A: Yes, Sunnvalley accepts Requests for Proposals (RFPs) from prospective clients. They encourage businesses and organizations to submit their RFPs for consideration. Please send information through our contact page.

Q: Does Sunnvalley offer free estimates? A: Yes, Sunnvalley offers free estimates for their services. If you’re interested in their web design, graphic design, hosting, maintenance, or any other services, you can reach out to them for a no-obligation estimate. This helps you understand the scope and cost of your project before making a commitment.

Q: How long does it take to build a website with Sunnvalley? A: The timeframe for building a website with Sunnvalley depends on how quickly clients can provide the necessary information and assets. Sunnvalley aims to create websites as fast as possible once they receive the required materials.

Q: How quickly can you take a support request and finish the request? A: Sunnvalley can typically take care of support requests within 24-48 working hours. Please note that designs or redesigns are not included in this timeline and may have separate timeframes based on the scope of the project.

Q: Do you offer SEO (Search Engine Optimization) services? A: Yes, Sunnvalley offers SEO services to help improve the visibility of your website in search engine results. Their SEO services can enhance your website’s search engine rankings and online presence. Find out more.

Q: Can you incorporate a newsletter capture and send feature on my website?A: Yes, Sunnvalley can incorporate a newsletter capture and send feature on your website. This feature allows you to collect visitor email addresses and send newsletters or updates to your subscribers, helping you engage with your audience and keep them informed about your business or organization.

Q: How do we get started with Sunnvalley’s SEO services? What do you need from us to begin? A: To get started with Sunnvalley’s SEO services, you’ll typically need to make a deposit, and they will require assets and content relevant to your business or organization. These are essential for optimizing your website for search engines and improving your online presence.

Feel free to visit sunnvalley.com for more detailed information or to contact them directly for specific inquiries.